So here we are again in lockdown 3.0!
Lockdown poses a huge problem for us at The Vintage Sweetheart, mainly because the schools are closed and the majority of us have young children! This means that we are trying to work as well as home-school our kids. However, we do have an absolutely AMAZING team and we will all be working evenings and weekends to get your orders out to you as quickly as we possibly can!
As always, if you need your order quickly, please choose 1st class delivery so we prioritise it and send it to you quicker. Otherwise, please expect it to take us between 2 & 4 working days to ship any 2nd class or free delivery orders. Obviously, this is subject to change if a huge influx of orders come in or we manage to catch up. Please also expect delays to us answering emails/Facebook queries and comments. Thank you.
Please email us at firstname.lastname@example.org or message our Facebook page below.
Our business is run by busy working mums & we monitor our inbox between 10am & 5pm Monday to Friday. Please check out our FAQ for lots of common questions https://www.vintagesweetheart.co.uk/faq/ If you're missing a parcel please check around your property, with neighbours & your local Royal Mail delivery office in case the red card has been misplaced. Please enter your tracking no. here; www.royalmail.com/track-your-item All order/tracking info can be found from your account or on the email you receive once shipped (please check your spam). If you have a question about anything else, please feel free to contact us using the methods below.
The Vintage Sweetheart Team x